Montrealers, beware moving scams

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It seems like every year around July 1st there’s a story about someone scammed by their movers.

Yesterday someone posted in the West Island Community Facebook group that a moving company they found via the West Island section of  the Greater Montréal Kijiji site is a scam.

The moving company’s ad says it’s charging $45 an hour for a minimum of three hours, plus one hour for transportation costs. On Facebook the poster described a move that was fairly straightforward,  since it involved a queen bed, a dresser with a mirror, a desk and chair, one big and two smaller sofas, a baby crib and some boxes, a move completed within two hours, including 30 minutes the movers apparently deliberately wasted hanging out at a gas station dépanneur. The distance wasn’t far — from Pierrefonds to Île Bizard.

But the total bill was way higher than the original quote of $300.  The movers demanded $1130 but when the poster called the police, they said they couldn’t help because it’s a civil matter. In the end, the poster paid the movers $600 but felt incredibly ripped off, with their belongings held hostage until they paid. On top of that, the poster says their belongings were unceremoniously dumped outside in the pouring rain.

The poster’s story of what happened:

I checked more than 10 times and they said don’t worry we won’t add any money to this amount.. so we will be charged less than 3 hundred according to what they said, he asked me to give him deposit of 400 $ I asked him why are you taking deposit more than the total amount? he said don’t worry we will give you money back but we need to take this because we don’t know the total number of hours we will work when we arrive to the new house, I paid 300$. our house is 4/5 and we did not move appliances, the only things we are moving were: queen bed, dresser with mirror, desk and chair, 1 big sofa, two small sofas, baby creb, some boxes… they finished ” with wasting time” in 2 hours.. they asked us to move and they followed us ” From pierrefonds to lil bizard” they asked us to stop in the gas station rue pierrefinds/ saint Jean.. they wasted 30 minutes buying refreshments and wondering around between the super market and the subway, then they said we want to give you your bill ” yes in the middle of the srteet” the bill was 1130 $ .. we told him that this is not our deal, he said it’s 45 per hour + more 45 per hour for two workers, so 45*3 per hour! plus 3 heavy boxes.. and 5 hours work! we need to pay them or they will drop drop out stuff in the middle of the street.. they only worked 2 hours in the old house! when i asked about the first deal with them, they said contact our supervisor (*******), ” it was the first time we hear his name” when we called him he said why didnt you call me tomake sure of the price .. we called the police and the police officer was shocked from the price but he said they are not able to do anything as it is a civil contract.. the company took 200 $ more plus the 300$ they took earlier, they kept asking for more and they asked me to open my wallet and took all the change from us so they took 50$ more and accepted to move when they knew I can give them 50$ more upon arrival, so 600$ in total, when we arrived the new house they said your time is up and we will leave everything in this parking since it’s your property, it was raining that day!! they dropped everything! shouted and made fun of us and left!
when you are hiring a moving company, don’t sign their contract as it is tricky and it meant to steal your money!!!

This story appears to be credible. A poster in the group researched the phone number connected with this moving company using an app called SafeCaller. According to a screen capture from the app, on June 11 someone reporting the number as “unsafe” wrote: “Fake movers. Charged 1000 CAD for one fridge and one stove, 15 minutes ride.”

Update: Someone just posted in the Facebook group a link to a Global Television report from 2016 that appears to be about the same moving company, pulling the same scam. Unbelievable!

 

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